Free delivery on orders above TSh 500,000 | Serving all regions in Tanzania | Technical support: +255 763 364 721
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Shipping Policy

We deliver to all 31 regions of Tanzania. Learn about our delivery timeframes, costs, and shipping process.

Free Shipping on Orders Above TSh 500,000

Enjoy complimentary delivery on all orders exceeding TSh 500,000 (pre-VAT) to any location within Tanzania. This offer applies to standard delivery timelines.

Delivery Areas

BN-Infrastructure delivers to all 31 regions of mainland Tanzania, including Zanzibar and Pemba. Our logistics network covers urban centres, peri-urban areas, and selected rural locations through partnerships with leading courier and freight companies.

For remote or hard-to-reach locations, please contact our logistics team for a custom delivery quote and timeframe estimate.

Delivery Timeframes

ZoneRegionsEstimated Delivery Time
Zone 1 — Dar es SalaamDar es Salaam (all districts: Ilala, Kinondoni, Ubungo, Kigamboni, Temeke)1-2 business days
Zone 2 — Coastal & NorthernCoastal Region, Tanga, Arusha, Kilimanjaro, Manyara2-4 business days
Zone 3 — Lake ZoneMwanza, Geita, Kagera, Simiyu, Shinyanga, Mara3-5 business days
Zone 4 — Central ZoneDodoma, Singida, Tabora, Morogoro3-5 business days
Zone 5 — Southern HighlandsMbeya, Songwe, Njombe, Iringa, Rukwa, Katavi4-6 business days
Zone 6 — Southern & South EastLindi, Mtwara, Ruvuma4-7 business days
Zone 7 — Zanzibar & PembaUnguja North, Unguja South, Urban West, Pemba North, Pemba South5-7 business days

Note: Delivery timeframes commence after order processing and payment confirmation. Orders placed before 12:00 PM EAT are processed the same business day.

Shipping Costs

Order ValueDelivery Fee (Dar es Salaam)Delivery Fee (Other Regions)
Below TSh 100,000TSh 5,000TSh 10,000 - TSh 20,000
TSh 100,000 - TSh 250,000TSh 3,000TSh 8,000 - TSh 15,000
TSh 250,000 - TSh 500,000TSh 2,000TSh 5,000 - TSh 10,000
Above TSh 500,000FREEFREE

For bulk orders exceeding 50kg or oversized items, additional freight charges may apply. Our team will contact you with a precise shipping quote before dispatch.

Order Processing & Tracking

Once your order is placed, here is what happens:

1

Order Confirmation

You receive an order confirmation email with your order number and summary.

2

Processing & Packing

Our warehouse team picks, verifies, and securely packs your items (same-day for orders before 12 PM).

3

Dispatch Notification

You receive a dispatch confirmation with tracking number and courier details.

4

Track Your Order

Use your tracking number on our Track Order page or the courier's website to monitor delivery progress.

International Shipping

We primarily serve clients within Tanzania. For international shipping requests to neighbouring East African countries (Kenya, Uganda, Rwanda, Burundi, Zambia, Malawi, Mozambique, Democratic Republic of Congo), please contact our export team at export@bn-infrastructure.com for a custom shipping quote and lead time estimate.

International orders are subject to additional customs clearance, duties, and taxes in the destination country, which are the responsibility of the buyer.

Contact Shipping Team

If you have any questions about our shipping policy or need to arrange a special delivery, please contact us: